Winfree’s Six Essentials For Excellence In Customer Service

In this keynote address, our Winfree Certified Speaker will focus on six key areas that are essential to mastery of customer service management. 

Topics covered will include:

1. Suggestions toward taking a proactive approach when handling customer problems
2. Ideas on how to let customers know when you have gone above and beyond to help them.
3. Discussion of innovative ways to improve your company’s “Visibility” within your accounts.
4. Discussion of how to prevent losing an account when contacts move on.
5. Creating trusted partnerships with customers.
6. The definition of customer loyalty and how to develop it today.

Keynote:  Delivered periodically throughout the United States by licensed and certified advisors. This address can be delivered for local business groups, trade associations and chambers of commerce. 

Time:  45 minutes + Q & A Time

Cost: $ 425.00

(630) 836-8045